Choosing a hosting provider for client websites isn't a decision we take lightly. We've looked at what's available and settled on Krystal for WordPress and custom-built sites — and there are clear reasons for that.
Why Krystal
Krystal is a UK-based hosting provider with a strong reputation in the UK web industry. They're employee-owned, carbon-neutral, and have been consistently well-regarded for support quality and server performance.
For us, the important things are:
UK-based infrastructure: Servers in the UK mean faster load times for UK visitors — which is relevant for every client we work with, all of whom are based in or targeting the UK market.
Reliable uptime: Krystal's infrastructure is well-managed. We don't see the repeated downtime issues that come with oversold shared hosting.
Good support: When we need to resolve something at a server level, Krystal's support is responsive and technical. That matters when a client's site is down.
Domains included: We use Krystal to register and manage domains for clients too, keeping hosting and domain management in one place.
Managed starter hosting is included
For managed starter websites, hosting, domain management, SSL, uptime monitoring, and security are included in the monthly plan. You do not need to choose a host or manage the technical setup yourself.
Why hosting choice matters
The host you use affects load speeds, uptime reliability, support quality when things go wrong, and — indirectly — your Google rankings. Read more about how hosting affects your rankings or find out what managed hosting with NC Digital includes.