Every ecommerce project we take on starts the same way: with a conversation about what you're trying to achieve and what you need the shop to do. From there, the process is structured so that nothing gets built before the brief is clear.
Discovery
Before anything is designed or developed, we ask the important questions. What are you selling? How many products or service variants do we need to set up? Do you have product images ready? Are there any specific features the order process needs — gift options, custom product inputs, specific delivery methods? Do any products have variants like size or colour?
Getting these answers upfront means we scope the project accurately and don't hit blockers mid-build.
Platform and structure
Based on the scope and product type, we recommend the right platform — usually WooCommerce or SureCart on WordPress, or Shopify if that's the client's preference. We also map out the category structure at this stage, which shapes how the shop is navigated and how products are organised.
Design and build
We design the shop to match your brand — not a generic template with your logo dropped in. Once the design is signed off, we build out the full shop: product pages, category pages, checkout, payment integration, and any specific functionality required.
Product setup
We set up your initial product catalogue — adding products, descriptions, images, pricing, and variants based on the content you provide. We provide clear guidance on what format product information needs to be in to speed this up.
Testing and launch
Before going live, we test the full order process — adding to cart, checkout, payment, confirmation emails, and order notifications. When everything is working correctly, we launch.
After launch
We don't just hand it over and disappear. We make sure you know how to manage the shop day-to-day, add new products, and handle orders.
Find out more about our ecommerce web design service or get in touch to discuss your project.